Architecture
Architecture
We are a new product service that enables customers (our users) to make easier business contacts while enabling the businesses to enhance their relationships with our users.
We offer a comprehensive platform that provides the tools, libraries, databases, and infrastructure needed to develop, deploy, and manage software applications. We offer a seamless, end-to-end environment for both development and deployment.
- We serve as a critical resource for businesses, managing interactions generated from the Flakr-User Interface (UI). Our suite of integrated tools ensures a smooth user experience while remaining flexible enough for businesses to adopt toolsets based on their specific needs.
Click To Read About Architecture Elements
Overview
Graphic overview and explanation of how we collect and send communications (messages) between our users and businesses.
Directories
Our directories are organized into structured, easily accessible frameworks that support accurate message routing and task assignment.
Processes
Each process – from message intake to response delivery – is governed by rules that ensure consistency, compliant and high-impact engagement.
Gateway
Our gateway serves as a secure entry point for all incoming user communications, decrypting and validating messages before they reach business systems.
Databases
Our databases are cloud-based, high-performance structures that contain all incoming messages, metadata, and response records in a secure, scalable environment.
Scalability & Performance
Built on cloud-native infrastructure with elastic resource allocation, rapid processing speeds, low-latency routing, and reliable uptime – for high-volume campaigns..
Privacy & Compliance
As global regulations expand across industries and jurisdictions, our systems are continuously updated to meet evolving standards – ensuring auditability.
Service Centers
SC’s ensure platform standards for compliance, message quality, and responsible use of premium services like Customer Continuity Access (CCA).
Who Owes What Data?
On our platform, users retain ownership of their personal data. Businesses own the responses they create. This clear separation ensures both protection.